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Administration, IT og ØkonomiKundeservice og Support
Conflict Management
Varighed: 2 dage
Pris fra 556 kr.
Om kurset
In this course you will gain knowledge about communicative techniques and handling different types of people when conflicts arise. You will gain knowledge of communicative techniques that contribute to e.g. equal communication and appreciative communication.
Kursets moduler (AMU-fag)
- Konflikthåndtering og grundlæggende kommunikation (49823)